Joint Commission Policy Statement
Joint Commission Policy Statement
Our OneStaff Medical is committed to providing a higher standard of service and to the delivery of safe, quality patient care. We comply with the Joint Commission’s Standards for Healthcare Staffing Services. As our customer, you can have confidence that the processes within our organization support that the supplemental staff working in your organization have met the requirements established by the Joint Commission. To assure compliance with the Joint Commission Standards for Healthcare Staffing Services, we provide our customers a written description of the following service features.
1. Subcontractors
ONESTAFF MEDICAL will not engage subcontractors to provide Assigned Providers unless agreed to in advance by the customer.
2. Floating
Assigned Providers may only be placed in assignments that match the job description for which ONESTAFF MEDICAL assigns them; if an Assigned Provider is asked to float to another department with the customer, the department must be a like department or unit and the float provider must have demonstrated previous competency and have the appropriate certifications, credentials for that department/unit. Assigned Providers should only be floated to areas of comparable clinical diagnoses and acuities
3. Competency Review
It is the responsibility of ONESTAFF MEDICAL to conduct and finalize the pre-employment assessment of the Assigned Provider’s competence based on the techniques, procedures, technology and skills needed to provide care, treatment and services to the populations served by the customer upon completion of ONESTAFF MEDICAL’s orientation.
It shall be the responsibility of the customer to cooperate in a review or evaluation of each Assigned Provider, relative to the provider’s ability to perform specific job functions upon completion of provider’s assignment or shift. ONESTAFF MEDICAL relies on the customer’s feedback in order to accurately assess and re-assess the competence of the Assigned Provider on an ongoing basis based on the customer’s report of clinical performance.
4. Orientation of Providers
ONESTAFF MEDICAL will provide all new providers with an orientation to the company’s policies and procedures. It shall be the responsibility of customer to orient assigned providers to the facility and its rules and regulations and to acquaint them with the facility policies and procedures, including dress code, physical layout and equipment and to validate competency and ability of Assigned Provider to properly use equipment.
5. Providers and Independent Contractors
As the provider of staffing services, ONESTAFF MEDICAL will be the employer of Assigned Providers and shall not by reason of their temporary assignment with the customer through ONESTAFF MEDICAL become providers of the customer. At its sole discretion ONESTAFF MEDICAL reserves the right to utilize Independent Contractors in addition to its providers, to assist in the provision of all agreed upon Healthcare Supplemental Staffing services.
6. Incident, Error, Tracking System
Upon notification of Incidents and or Errors, ONESTAFF MEDICAL shall document and track all unexpected incidents, including errors, sentinel events and other events, such as injuries and safety hazards related to the care and services provided, utilizing its data gathering tools. Information gathered tracked and analyzed is to be shared and reported appropriately to customers, regulatory bodies and the Joint Commission as required.
7. Communicating Occupational Safety Hazards/Events
It shall be the responsibility of the customer to notify ONESTAFF MEDICAL within 24 hours of the event; any competency issues, incidents, and/or complaints related to the Assigned Provider and/or ONESTAFF MEDICAL Customer agrees to initiate communication with ONESTAFF MEDICAL whenever an incident/injury report related to the Assigned Provider is completed.
8. Requirements for Staff Specified
The requirements of staff sent to the customer by ONESTAFF MEDICAL are to be determined by the customer as part of the written agreement between the two parties. It is ONESTAFF MEDICAL’s obligation to comply with the requirements of the customer by supplying staff that have the documented competencies, credentials, health screening and experience to satisfy the requirements specified by the customer in order to deliver safe care to the population being served.
9. Conflicts of Interest
ONESTAFF MEDICAL, to the best of its ability, identifies conflicts of interest. ONESTAFF MEDICAL discloses all conflicts of interest to its clients. ONESTAFF MEDICAL annually reviews its relationships and its healthcare providers’ relationships with vendors, clients, competitors and regulatory entities to determine conflicts of interest.
When conflicts of interest arise ONESTAFF MEDICAL discloses this conflict of interest when appropriate to whichever client may be involved or affected. ONESTAFF MEDICAL enforces that internal employees of ONESTAFF MEDICAL are not permitted to maintain additional employment, accept gifts (other than those of nominal value) or to allow payment on their behalf of any travel, living or entertainment expense by any person or organization currently doing business with or seeking to conduct business with ONESTAFF MEDICAL, unless approved by the client involved or potentially involved.
